INBOUND 2022: USING SMART CONTENT FROM HUBSPOT TO INDIVIDUALIZE YOUR EMAIL CAMPAIGNS
HubSpot offers a wide variety of tools through their CRM, some of which you may not even realize. Mike K. Tatum , the Director of Lifecycle Marketing at Athletic Greens, sat down at INBOUND 2022 to educate his audience on the benefits of smart content, a tool offered by HubSpot. With smart content, users can offer heightened levels of personalization to their email campaigns and landing pages. This differs from a simple personalization token (adding a first name or company name in your emails) as your options for creating individualized experiences are more numerous and varied. Bringing Personalization to Life Onboarding Emails You can automate onboarding emails built custom to an individual to ensure that they complete any necessary tasks. A perfect example would be an email that populates a taskbar. It could show “75% complete” and have a list of accomplishments in grey and highlighted tasks that still need attention. This correlates specifically with the individual, offe...